PRIVACY POLICY
This Privacy Policy explains how KneeDeep Apparel collects, uses, and shares your personal information when you visit or make a purchase from our online store.
Contact
If you have any questions about this policy or how we handle your information, please contact us at: kneedeepagwear@gmail.com
Personal Information We Collect
When you visit our store or place an order, we collect certain information to provide and improve our services.
Device Information
We collect information such as your browser details, IP address, time zone, cookie data, pages viewed, search terms, and interactions with our site. This information is collected automatically through cookies and similar technologies. We use it to load the site correctly, keep our store secure, and understand how customers browse our website.
Order Information
When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number. This information is used to process your payment, fulfil and ship your order, send order confirmations, communicate with you, and screen for potential fraud.
Customer Support Information
Any information you share when contacting us is collected to help us respond to your enquiry.
Minors
Our site is not intended for individuals under 18. If personal information from a minor has been collected, please contact us so we can remove it.
Sharing Your Personal Information
We share your personal information with service providers who help us operate our store and fulfil our contracts with you. This includes the platform that hosts our online store and other partners who assist with payment processing, shipping, and analytics. We may also share information if required to comply with Australian law or to respond to lawful requests.
Behavioural Advertising and Analytics
We use tools to understand how customers use our site and to provide relevant marketing communications. You may choose to opt out of personalised advertising through your device or browser settings.
How We Use Personal Information
We use the information we collect to:
• Provide, deliver, and improve our products
• Process payments
• Fulfill and ship orders
• Communicate with you about your purchase
• Screen for fraud
• Improve and optimise our website
• Send marketing messages if you have opted in
Cookies
Cookies are small data files stored on your device. We use cookies to remember your preferences, keep your account secure, improve site performance, and understand how customers use our store. You can manage cookie settings through your browser.